When it comes to Japanese products, they are known all over the world for their quality, precision, and reliability. Japanese quality of products and services gained an outstanding reputation for local producers. From medieval Katana making to modern car manufacturing, there is something very special about how the Japanese excel in quality and subconsciously seek quality in anything. These days, we frequently shop online with easy access to many products from around the world. Have you ever bought something from a Japanese seller? Even though there is no direct physical contact with the seller, you would often feel the act of dedication and respect from the seller to the buyer: from the very first email exchange to the experience from unpacking the purchase.  What is the secret to achieving such quality? What stands behind this fascinating approach to quality of products and service and customer care? Join us for a conversation about mastery of Japanese producers and the long-standing philosophy of dedication deeply embedded in the DNA of every Japanese creator.

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